Everything you need to know about our services and patient experience.
Yes, we accept most major insurance plans including Blue Cross Blue Shield, UnitedHealthcare, Aetna, Cigna, and Medicare. Our billing team verifies your coverage before your visit and explains any out-of-pocket costs clearly. We also offer self-pay options and flexible payment plans.
You can book online through our website, call (334) 209-2770, or visit our office directly. We're open Monday-Friday 8:00 AM - 8:00 PM, Saturday 9:00 AM - 5:00 PM, and Sunday 10:00 AM - 2:00 PM. Same-day appointments are available for urgent needs.
Please bring a valid photo ID, insurance card, list of current medications, relevant medical records, and any questions you'd like to discuss. Arrive 15 minutes early to complete registration forms. Our team will guide you through every step of the process.
Absolutely! Our comprehensive telemedicine platform supports video consultations for non-emergency care, follow-ups, prescription refills, and mental health support. Simply log in to our secure patient portal at your scheduled time. Most insurance plans cover virtual visits.
We offer annual physicals, immunizations, comprehensive screenings (blood pressure, cholesterol, diabetes, cancer), wellness counseling, nutritional guidance, and age-specific preventive services. Prevention is the foundation of our care philosophy.
Request refills through our patient portal, by phone, or via your pharmacy. Allow 2-3 business days for processing. Controlled substances may require an in-person appointment. We also offer medication delivery services for your convenience.
Yes, we serve patients of all ages from newborns to seniors. Our pediatric care includes well-child visits and immunizations, while our geriatric services focus on age-related conditions, medication management, and maintaining quality of life throughout the aging process.
For life-threatening emergencies, call 911 immediately or visit the nearest emergency room. For urgent non-life-threatening issues, we offer same-day appointments and extended hours. Our on-call physician is available 24/7 for existing patients with urgent concerns.